Tanda2 Privacy Policy — How we protect your personal information
Tanda2 is committed to protecting the privacy of every user in Malaysia. This policy explains transparently how we collect, use and store your data.
Information we collect from you
When registering with tanda2, we collect your full name, email address, phone number, date of birth and encrypted password. This information is required to verify your identity and ensure account security.
We collect technical data such as device type, operating system, browser, IP address and screen resolution. This information helps us optimise how the tanda2 platform displays on your Android and iOS devices.
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect payment-related information such as your bank account name, account number (partially masked for security) or e-wallet details. Full card numbers are never stored on our servers.
We record in-platform activity including games played, bet amounts, session duration and transaction history. This data is used to improve the user experience, detect unusual activity and meet compliance requirements.
How this information is used
Tanda2 uses the information collected solely for legitimate purposes necessary to operate the platform. The following are the primary purposes for which your data is used:
- Identity verification and account security — ensures only the verified account owner can access their account.
- Financial transaction processing — verifies deposits, processes withdrawals in MYR and monitors for any unusual transactions.
- Platform improvements — aggregates usage data to improve tanda2's platform performance and user experience.
- Service communications — sends important notices regarding your account, transactions or terms updates via email or SMS.
- Legal compliance — to meet reporting and compliance requirements under applicable Malaysian law.
- Fraud prevention — detects and investigates suspicious activity to keep all platform users protected.
Cookie usage and activity tracking
Tanda2 uses cookies and similar tracking technologies to enhance the user experience on our platform. We use several types of cookies:
Types of cookies used
- Session cookies
- Keeps you logged in during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies
- Saves your language and display preferences so you don't have to reconfigure them each time you visit tanda2.
- Analytics cookies
- Collects anonymised usage data to help us understand which parts of the platform are most frequently accessed.
- Security cookies
- Helps detect unauthorised access attempts and keeps your account protected.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the tanda2 platform.
Cookie summary
- Session cookies — cleared after logout
- Preference cookies — save your settings
- Analytics cookies — anonymised data only
- Security cookies — protect your account
How your data is stored and protected
Tanda2 applies industry-standard security practices to protect your personal data. All sensitive information is encrypted using secure protocols, both in transit and at rest.
User data is stored on secure servers with strict access controls. Only authorised personnel may access users' personal information, and only when required to carry out service duties.
Tanda2 will not sell, rent or share your personal data with third parties for marketing purposes without your consent. We only share necessary information with third-party service providers who assist us in operating the platform — such as payment processors and infrastructure service providers — and they are bound by strict confidentiality agreements.
Personal data will be retained for as long as your account is active or as required for service and legal compliance purposes. Following account closure, data will be deleted or anonymised within the timeframe prescribed by applicable legal requirements.
Your rights as a tanda2 user
You have the right to request a copy of the personal data we hold about you. Contact us at [email protected] with a written request and we will provide the information within a reasonable timeframe.
If you believe the personal data we hold is inaccurate or outdated, you have the right to request a correction. Some details can be updated directly through your tanda2 account settings.
You have the right to request deletion of your personal data, subject to legal compliance requirements and contractual obligations. Deletion requests can be submitted via tanda2's support email and will be processed in accordance with applicable policies.
Policy updates and how to contact us
Tanda2 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via email or an in-platform notice. Continued use of the platform after such changes constitutes acceptance of the updated policy.
For any privacy-related enquiries, including requests for access, correction or deletion, please contact the tanda2 support team at [email protected]. We will endeavour to respond to all privacy enquiries within 14 working days. Further information is also available in the FAQ platform.